Privacy Policy

1. Information We Collect

• Account information: name, email address and phone number you provide at sign-up.
• Payment information: processed securely by our payment partner Stripe. We do not store your full card or bank details on our servers.
• Streaming data: videos you upload, playlists, and stream keys. Stream keys are stored encrypted and used only to deliver your live stream.
• Usage data: log files, device/browser information and analytics used to operate and improve the service.

2. How We Use Your Information

• To provide, operate and maintain your 24/7 live streams.
• To process payments, send invoices and manage subscriptions.
• To send transactional emails such as OTP verification, receipts and important account notices.
• To provide customer support and improve our platform.

3. Third-Party Services

We share limited data only with trusted providers required to run the service: Stripe (payments), ZeptoMail (transactional email), Google (optional sign-in), and the streaming platforms you connect (YouTube, Facebook, etc.). We never sell your personal data.

4. Channel Access

StreamSetu only uses the stream key you provide. We do not request access to manage your YouTube, Facebook or other channels, and we cannot view or edit your channel content, settings or analytics.

5. Data Security

We use industry-standard security including encryption in transit (HTTPS), encrypted stream keys, access controls and regular monitoring. No method of transmission is 100% secure, but we work hard to protect your information.

6. Data Retention

We retain your data while your account is active and as needed to comply with legal, tax and accounting obligations. You may request deletion of your account and associated data at any time.

7. Your Rights

You can access, update or delete your personal information from your dashboard or by contacting us. To exercise any privacy right, email [email protected].

8. GDPR & International Users

StreamSetu is available worldwide. If you are located in the European Economic Area (EEA), the United Kingdom, or another region with data-protection laws, you have additional rights, including the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability.

• Legal basis: we process your data to perform our contract with you (running your streams), to comply with legal obligations (tax/accounting), and for our legitimate interests in operating and improving the service.
• International transfers: our servers and some providers may process data outside your country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
• Withdraw consent: where we rely on consent, you may withdraw it at any time.
• Complaints: you may lodge a complaint with your local data-protection authority.

To exercise any of these rights, email [email protected] and we will respond within the time required by applicable law.

9. Cookies

We use essential cookies to keep you signed in and analytics cookies to understand usage. You can control cookies through your browser settings.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with a revised “Last updated” date.

11. Contact

StreamSetu · operated by KwikCall AI LLC · 1209 Mountain Road Pl NE, #4948, Albuquerque, NM 87110, USA · [email protected]